Terms and conditions

1. 1Car must be driven by a licensed driver only.
2. 2The customer is expected to conduct daily pre-start checks on the car before moving.
3. 3Cars are always in good condition, so any damage caused during use must be reported instantly by the customer before any repairs can be done.
4. 4All expenses incurred to bring the car back to its original state must be paid by the customer.
5. 5A valid ID card such as a passport, voter's ID card or national identification card is required.
6. 6Rented cars must be returned to the company by 8pm on the day of rental.
7. 7A passport-size picture is required.
8. 8Our vehicles do not carry contraband goods (such as weed, cocaine, etc.).
9. 9Vehicles should be returned washed.

Definition of terms

Licensed driver

Someone with a valid Driver and Vehicle Licensing Authority licence of not less than two months' validity remaining, who has held a driver's licence for over two years.

Daily pre-start check

The customer takes the vehicle through proper checks (oil, battery, brakes and brake fluid, tyres, radiator and other necessary checks) before starting the car.

Fault payments

Customers absorb all costs incurred when there are damages to the car.

Guarantors

Guarantors for self-drives are individuals capable of and willing to absorb any damages to the vehicle, including theft.

Fault report

Ultimate Car Rentals Ghana is the first point of contact if any fault is found on the car while in use.

Contraband goods

Any contraband goods found in the car are the responsibility of the client, not Ultimate Car Rentals.

Fuel policy

The vehicle comes with a full tank and the client is expected to return it with a full tank.

Return the vehicle washed

The vehicle should be returned washed and ready for the next business.

Definitions apply to the self-drive service. By signing the rental agreement, the customer agrees to all the terms and conditions above. See also our disclosure policy.